Violence in the workplace has gained extra attention in the media lately.
Shootings at large retail centers, medical professionals attacked by patients — high-profile occurrences such as these make the news, but for every headline-grabbing tragedy, thousands of events impact businesses, but are not publicized.
The term “workplace violence” covers a wide variety of incidents, from physical assault to harassment and intimidation to murder. Employees who work directly with the public, those who exchange money with customers, and those who work at night or in the early morning are at the highest risk. The Occupational Safety and Health Administration (OSHA) estimates ...
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